You’re a senior! And that means you’ve earned something better than a distant, impersonal call center.
Welcome to friendly, patient, one-on-one
Apple support — from a local, experienced senior tech!
Hello! I’m Ben Cowgill.
I enjoy helping my fellow senior citizens get the most from their Apple devices.
✓ Local in Lexington, Kentucky
✓ Personal, One-on-One Support
✓ Senior-to-Senior Relationship
✓ 40+ Years of Computer Experience
Hello! I’m a native and resident of Lexington, Kentucky. I possess significant training and experience in helping people get the most from their Apple devices. And I enjoy helping my fellow senior citizens through patient, one-on-one tech support.
I bring a lot to the table, especially in communication skills, technical knowledge and commitment to client service. I’m a retired lawyer who practiced law in Lexington for more than 30 years. I’ve been working with personal computers for more than 40 years. And I’ve received extensive training in the entire ecosystem of Apple hardware and software.
I am eager to help you, your parent, or another beloved family member!
Whether you're setting up a new device, trying to solve a frustrating problem, or simply want to get the most from your device, I'm here to help.
Available by Phone, Zoom, and In-Home Visits
How I Can Help You
Getting Started
Initial Device Setup
App Installation & Use
Staying Connected
Wi-Fi and Internet Problems
Zoom & FaceTime
Staying Safe
Passwords & Online Accounts
Scams & Cybersecurity
Ongoing Support
Personal Coaching
Monthly Checkups
A local, independent alternative to distant call centers and national tech-support chains.
Senior-to-senior help. Personal assistance from someone who understands your perspective and concerns.
Free initial consultation. We’ll talk first and decide together on the best way to solve your problem.
Phone, Zoom or in-home support. Choose the format that’s most comfortable to you.
Apple-focused expertise. Deep training and experience with the entire Apple ecosystem, including Macs, MacBooks, iPads, iPhones, Apple Watches and iCloud.
Why People Choose Me
A thoughtful gift for a parent — or any other senior you love.
Peace of mind for you. Confidence for them.
You can’t always be there — but I can!
I stand ready, willing and able to provide trustworthy, dependable tech support to the senior members of your family, while you juggle your other commitments.
Let me handle their tech support, so that you can focus on what matters most: enjoying your precious time and relationship with the people you love.
What other seniors say about me
“Ben has helped me with several tech issues. He’s very knowledgeable, kind, and talked to me in terms I could understand.”
~ A.M.
“Ben is patient, articulate, friendly and helpful. He clearly knows his stuff with Apple hardware and software. He has helped me understand things and fix problems, quickly and easily.”
~ C.C.
Ready to get help?
It’s as easy as 1-2-3!
Schedule a free telephone consultation to discuss your needs
Many problems can be solved during a single phone call or Zoom session
For Lexington-area clients, I also offer in-home assistance as you need or desire.
